Bill your customers for the extra work
SmartLever Solutions helps field service businesses bill for every change order and supplement, so the extra work your crews already did turns into revenue. We build the automation around how your crews already work, then we manage the system as your business and processes change.
You’re not getting paid for work you already did
Extra work gets found in the middle of a job and mentioned to whoever is nearby. Writing it up properly means paperwork at the end of a long day, so it loses to going home or going to the next job on the schedule. Weeks later the invoice goes out against the original job scope. You paid for the extra labor and the materials, and there is nothing on record to bill against.
Changes appear mid-job
Crews find extra scope mid-job, when stopping to document it costs them daylight. So it never gets recorded.
Verbal approvals evaporate
A customer says “go ahead” while standing in the driveway. Six weeks later there is no record of the work, and you end up absorbing the cost.
Supplements miss their window
By the time anyone notices a supplement was never filed, the claim or the job has already closed and the money is gone.
Research on unbilled work
Independent industry benchmarks on what contractors lose to work that never reaches an invoice.
- of change orders never get captured when no formal system is tracking them
- 40%of change orders never get captured when no formal system is tracking them
- a year from a single $1,000 change order going undocumented each week
- $52ka year from a single $1,000 change order going undocumented each week
- average project margin in 2026, which is how little room there is to absorb this
- 3.1%average project margin in 2026, which is how little room there is to absorb this
How SmartLever captures change orders
We build our automations around the way your crews already work in the field, connect to the billing system you already use, and track the change orders and supplements that decide the margin on a job.
Get paid for the work you already did
Extra scope reaches the invoice while the crew is still on site. Supplements go in before the window closes, and when a customer asks what they agreed to, you have it in writing. Jobs close at the margin you bid them at, because everything your crews did is on the invoice.
- Free revenue recovery session before any commitment
- Custom automations built and managed for you
- Live dashboards for cost, workload, and savings
- Your team approves critical actions
- A system that sharpens with every correction
- Your data stays yours with clear exit terms
Integrate with the software you already use
“What stood out most about SmartLever was their ability to truly understand the problem we were trying to solve, while helping us see possibilities we hadn’t initially considered. They built an AI-powered lead generation system that dramatically reduced the time our team spends researching prospects and allowed us to redirect that time toward what matters most: connecting with prospective clients and building relationships. I would highly recommend SmartLever to any organization looking to leverage AI and automation to create greater efficiency, expand market reach, and accelerate growth.”
Darrell Teat
CEO, CxORE
FAQs
Frequently asked questions about change order and supplement capture.
Because it is less work than what they do now. They send a couple of photos and a note from the phone in their hand, the same way they already text you. They won’t need to download or log into anything, and also won’t have any paperwork waiting at the end of the day. We build the flow around how the trade works, and if crews are not using it a month after launch, that is on us to fix. You should not have to run a training program to make it stick.
No. We connect to your current software tools and design our automations to create the least amount of internal friction as possible. Most platforms already have somewhere to record a change order. The gap is getting it recorded, priced and documented in the first place. Your field service platform and accounting software can be used exactly as they currently are, while our automations handle the path from what the crew sees on site to the record your billing already looks for.
Yes, and it is one of the places the money adds up fastest. Field documentation, scope, and adjuster correspondence get captured against the claim, and open supplements are tracked against their deadline so they do not expire unnoticed. You get a live view of what is open, what it is worth, and what is close to its deadline, instead of finding out at the end of the job.
It is a lot better than not tracking the change at all. The automation records who approved what, when, and against which documented scope. Whether that clears your contract or your carrier requirements is something we work out with you during onboarding. As your team edits and approves drafted documentation, the system improves to match the approved results.
We start with one automation instead of automating everything at once. During onboarding we agree on one specific, measurable outcome for the automation and a 90-day window. If we have not hit that number within 90 days of launch, we keep building and refining at no additional cost in service hours until we hit it.
Field service businesses where crews regularly find work that was not in the original scope. Restoration and reconstruction, roofing, general and specialty contracting, mechanical and plumbing service, and commercial facilities work. It is the only industry we build for, so the capture flow fits how crews work instead of arriving as a generic template.
Pricing has two parts. You buy a bucket of service hours to build the automation, then a monthly subscription once it is live and we are running it for you. What that adds up to depends on what we build, so the number comes out of a consultation instead of a price list. The consultation is free, and you leave it knowing what unbilled scope and end of job rework are costing you right now. We only move forward once you can see you will recover more than you pay us. Once you do, we build the dashboard that tracks your first automation at no extra cost.
Your data is yours the whole time, and it stays yours when you leave. The exit terms are agreed at the start, so you are not negotiating them at the point you want out. We want you to stay because the automations are working, not because leaving would be a hassle.
Our guarantee
During onboarding we agree on one specific, measurable outcome for your first automation. If we haven’t hit that number within 90 days of launch, we keep building and refining at no additional cost in service hours until we do.