Privacy Policy

Introduction

SmartLever Solutions ("SmartLever," "we," "us") operates this website to describe our services and to let you book consultations and use our AI assistant. This policy explains what information we collect, why we collect it, and the choices you have. We write it in plain language; contact us if you have questions.

What we collect

• Consultation and lead forms: When you book a consultation or submit lead information, we collect the fields you provide (for example name, company, email, phone, and any details you add). We use these to schedule meetings, respond to you, and manage our sales and CRM processes.
• Chat assistant: Messages you send to our on-site assistant may be processed by our systems (including AI models and related infrastructure) to generate replies. We may store transcripts for a limited time to improve responses, troubleshoot issues, and support sales follow-up, consistent with how we describe this in the chat notice.
• Optional chat context: You may share business context (for example company size, challenges, or goals). We use that to tailor the conversation and, when you submit a form or booking, to pass relevant context to our team and systems.
• Technical data: Like most sites, we receive basic technical information when you visit (for example browser type, general location derived from IP where applicable, and pages viewed) through our hosting and, when you opt in, analytics tools.

How we use information

We use the information above to operate the site, provide the chat assistant, schedule and deliver consultations, sync leads with our CRM (such as Attio), work with our scheduling provider (such as Calendly) when you book a time, and communicate with you about SmartLever services. We do not sell your personal information. We may use service providers who process data on our behalf under contract and only for the purposes we describe.

Chat transcripts and session storage

To connect a conversation with a later form submission, we may store certain chat-related data in your browser (for example session storage) so our backend can attach context when you book or submit a lead. That storage is scoped to your browser session as described in our chat notice. Retention of transcripts and CRM records on our side follows our internal policies and what we configure with our vendors.

Cookies and similar technologies

We use cookies and local storage where needed for the site to function. When we offer optional analytics or similar tools, we will ask for your consent before enabling non-essential tracking, and we will respect the choice you make in our cookie banner.

Analytics

We may use analytics products (for example to understand page usage and product behavior) only in line with your cookie preferences where consent is required. You can change your mind by clearing site data or adjusting browser settings; our banner also records your preference when you use it.

Third-party services

We rely on vendors for hosting, email, CRM, scheduling, AI infrastructure, and similar functions. Their use of data is governed by their terms and our agreements with them. We choose providers that support our security and compliance expectations.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to certain uses. To exercise those rights or ask questions, contact us using the information below. We will respond in line with applicable law.

Contact

Questions about this policy or your data: info@smartlever.ai

For terms of website use and the AI assistant, see our Terms of Service.