Terms of Service

Agreement

By accessing or using the SmartLever Solutions website (the "Site"), you agree to these Terms of Service. If you do not agree, do not use the Site. We may update these terms from time to time; the "Last updated" date will change and continued use after changes means you accept the revised terms.

Website use

You may use the Site for lawful purposes and in a way that does not damage, disable, or overload our systems. You agree not to attempt unauthorized access to our networks, scrape the Site in violation of our rights, or use automated means to abuse forms or the chat assistant. Content on the Site is for general information; it is not a binding offer unless we say so in a separate agreement.

Consultations and scheduling

When you request a consultation, you provide accurate information and honor the time you select where our scheduling tools allow. Cancellations or changes may be handled according to the confirmation you receive from our scheduling provider. A booked call does not guarantee a particular business outcome; it is an opportunity to discuss whether SmartLever is a fit for your needs.

Referral program

SmartLever may operate a referral program for introductions to field service businesses that may benefit from our services. The following is a high-level summary.

• Rewards: Where we offer a thank-you payment (for example $100 per qualified referral), the amount and currency appear on the referral landing page or in communications about the program. A reward is earned only when the referred party signs an agreement with SmartLever and becomes a paying client under that agreement, unless we state a different definition in writing for a specific campaign. Trial or exploratory discussions alone do not qualify.
• Eligibility and participation: Referrers must provide accurate information and comply with anti-bribery, confidentiality, and other laws that apply to them. You may refer your own company (including when you are an owner or operations leader) if the referee is a different person with their own contact details. Self-referrals are not eligible when the referrer and referee are the same individual (for example when both use the same email address, or the submission clearly describes you referring yourself in both roles). The referral form rejects obvious duplicate-email cases. If you are the sole contact and want SmartLever without naming another person to introduce, use Book a Consultation instead of the referral form. By participating, you agree that SmartLever may contact you by email or phone to request an introduction or to follow up about the referral. We may refuse or claw back rewards where we reasonably believe there was fraud, misrepresentation, or abuse.
• Payment and taxes: We use the contact details you provide to coordinate payment (for example by check or electronic payment where available). Timing depends on invoicing and receipt of client payment; we are not responsible for delays caused by payment processors or incorrect details you supply. Rewards may be taxable in your jurisdiction; you are responsible for any taxes. We may issue appropriate tax forms (such as IRS Form 1099 in the United States) where required by law.
• Changes and disputes: We may modify, suspend, or end the program at any time. If you believe there is an error in how a reward was handled, contact us at the address below; our decision on eligibility is final except where prohibited by law.

AI assistant limitations

The on-site AI assistant provides general information about SmartLever and related topics. It may make mistakes. It is not legal, accounting, tax, or other professional advice, and it is not a substitute for qualified professionals. For decisions that could significantly affect your business, finances, compliance, or safety, rely on appropriate experts and speak with our team about your specific situation. Do not use the assistant for emergency or safety-critical decisions.

Intellectual property

The Site, its design, text, graphics, logos, and other content are owned by SmartLever or our licensors and are protected by intellectual property laws. You may not copy, modify, or distribute our materials without permission except as allowed by law or for personal, non-commercial viewing of the Site.

Disclaimers

The Site and assistant are provided "as is" to the extent permitted by law. We disclaim warranties not expressly stated here. We are not liable for indirect or consequential damages arising from your use of the Site, except where liability cannot be limited under applicable law.

Privacy

Our collection and use of personal information is described in our Privacy Policy.

Contact

Questions about these terms: info@smartlever.ai